Talk to us.
Whether you are a family trying to choose between two caregivers or a caregiver stuck on an M-Pesa payment, a real person reads every message.
+254 733 222 147
Fastest reply
Call us
+254 733 222 147
Mon–Sat, 8am–6pm
hello@caregivers.co.ke
Within 1 working day
What is this about?
Pick the closest reason and we will open WhatsApp with your message already written, so you do not have to explain twice.
Common questions
How quickly do you reply?
WhatsApp is fastest — usually within a few hours during the day. Email is answered within one working day.
My M-Pesa payment is not showing on my invoice. What do I do?
WhatsApp us the M-Pesa confirmation code and the phone number you paid from — the account number is the same for every payer, so the phone number is what we match against. We reconcile payments manually and will activate your subscription the same day.
A caregiver's phone number is not working. Can you help?
Yes, please tell us which profile. We contact the caregiver to confirm their number, and we remove profiles we cannot reach so nobody else wastes a call.
I want my profile removed from the directory.
Email or WhatsApp us from the number on your profile and we will take it down within 24 hours. No questions asked, no cancellation fee.